HR management app enableHR has added a self-service portal for employees, contractors and volunteers. The portal is designed to be used on smartphones and can remind workers to update work certificates, bank account details for payroll or report workplace incidents.
A mobile portal helps drive greater accountability to staff throughout the employment lifecycle, Richard Breden, CEO of enableHR, says.
“We are the first to market with a shared platform covering pre-employment to offboarding and workplace health and safety, and broadening this concept to contractors and volunteers. That’s never been done before,” Breden says.
The portal can be used for pre-employment activities such as collecting information from job candidates. This removes the administration in emailing out requests for CVs, work certificates and drivers licences to candidates.
Moving the onus of responsibility to the applicant drives greater efficiency, better performance and compliance in the hiring process, Breden says.
The self-service portal can also be used to track, manage and update employees’ credentials. A company could use the portal to help employees keep up to date on training and qualifications.
“The self-service portal could tell them their licence is about to expire and ask for details of the new licence. The employee would take a photo with their smartphone and submit it through the portal,” Breden says.
Employees can use the portal to update their payroll information such as address, bank account details and superannuation fund. Details submitted through the portal must be approved by a manager before it is saved to the enableHR app.
Staff can report hazards or workplace incidents by taking a photo or video with their phone or tablet and submitting it through the portal. A company can match custom fields to the workplace health and safety module in enableHR.
Reported issues submitted through the portal are sent directly to designated managers which improves safety and the speed of reporting, Breden adds.
Companies that had deployed the self-service portal include Presbyterian Care Tasmania (500 employees), Aria Restaurants (400 employees) and Integrated Living (1000 employees).
The portal, launched a month ago, is proving popular in the retail and hospitality industries which have high volumes of employees in different areas.
EnableHR plans to add online performance reviews to the self-service portal in July. The portal will encourage more regular goal setting and tracking with employees rather than the annual or biannual meeting.
“We want to make performance reviews accesible to employees at large and not be an arduous process. Condensed reviews monthly, for example, would keep objectives set by the employee and the business top of mind,” Breden says.
EnableHR has 8,000 clients, mostly in Australia.