Reckon has updated its Reckon Accounts Hosted service to the long awaited “version 2” promising faster and more reliable performance.
The service delivers the latest version of desktop accounting software Reckon Accounts (formerly QuickBooks) through an internet browser. One of the biggest behind-the-scenes changes was moving the service from Reckon’s own data centre to Amazon Web Services, a cloud computing provider.
Reckon launched the hosted service several years ago and the underlying infrastructure struggled to keep up, Daniel Rabie, Reckon’s strategic director, said. “The big change was moving it to AWS which is world-class, it’s truly stable and reliable,” Rabie said.
Users no longer need to load a separate remote-access program to log into Reckon Accounts Hosted. The Citrix plugin was criticised for making the accounting software too slow to use, and the plugin had problems printing reports.
“The actual plugin itself was quite difficult to download. You needed the correct domain and the correct credentials which made it quite complicated for the average small business,” Rabie said. “It wasn’t recognised by local printers so that was a major concern,” he added.
Users can now access the software straight from their browser by typing in their username and password on the login screen.
“We have done something fairly innovative. You would struggle to find anyone who has done it anywhere in the world at this scale,” Rabie said.
“And with AWS supporting it the speed with which you can generate reports far exceeds anything before. We had some reports that took five minutes now it takes a couple of seconds,” Rabie said. “It’s feeling a lot more like a true web experience.”
Other improvements were the ability to easily download company files and making it easier for accountants to move clients across from desktop software to the hosted version. Many accountants had been waiting for the improved version.
“I do expect a lot of our partners will want to migrate a lot of their current desktop clients to Reckon Accounts Hosted now that it’s much more stable, reliable and easier to use,” Rabie said.